COOKIEPOLICY

This Cookie Policy applies to the users of Ahlan Website and/or Ahlan Mobile Application (“Ahlan Platforms”). By using the Ahlan Platforms, you acknowledge that you have read and understood the practices described in this Cookie Policy.

Who are we

The AFC Asian Cup 2027 Local Organizing Committee Company (the “LOC”, “we”, “us”, or “our”) are a company established under the laws of the Kingdom of Saudi Arabia under commercial registration number 1010866736 and having its registered address at Al Mathar Al Shamali Dist. Musa Bin Nusair St., Riyadh, Kingdom of Saudi Arabia. The Ahlan Platforms enable you to participate in the AFC Asian Cup 2027 related activities and engage with us in various ways, including for example, engaging with us to arrange match-day transportation, fan accommodation, ticketing services via third-parties or viewing, uploading and sharing content, and receiving tournament information, including news, schedules, results, venue details, and service updates related to the AFC Asian Cup 2027.

This Cookie Policy sets out information about cookies that are used in the context of the Ahlan Platforms. Please note that the LOC will process some personal data as a result of the use of cookies on the Ahlan Platforms. Please visit the Ahlan Platforms’ Privacy Policy at [https://www.asiancup2027.sa/privacy-policy] for more information on how we collect and process personal data.

What are cookies?

We use the term ‘cookies’ to refer to all technologies which store and access information on the device you use to access the Ahlan Platforms, such as your computer, table or mobile phone.

We use cookies to enhance the online experience of our visitors and to better understand how the Ahlan Platforms are used. Cookies may tell us whether you have visited the Ahlan Platforms before or whether you are a new visitor.

What types of cookies exist?

Please review this section which provides an overview of the type of cookies that may be used online.

According to the ownership of the cookie, they may be classified as:

  1. First-party cookies: They are those being sent to the user's computer or device from a computer or domain managed by the publisher and from which the website requested by the user is being provided.
  2. Third-party cookies: They are those being sent to the user's computer or device from a computer or domain that is not managed by the publisher, but by a different entity who processes the information collected through cookies.

According to the lifespan of the cookie, they may be classified as:

  1. Session cookies: Designed to collect and store information while the user visits a website.
  2. Persistent cookies: Information stored in the computer or device may be accessed and processed over a period of time defined by the owner of the cookie, timeframes can vary between a few minutes to several years.

According to the purpose of the cookie, they may be classified as technical cookies, which allow the user to browse through a website, platform or application and use the different options or services provided (such as web traffic management, carry out purchases, security features, upload content etc).

Which cookies do we use and why do we use them?

The following table sets out the different categories of cookies that are used on the Ahlan Platforms and why we use them.

Type of Cookie Purpose

Cookie name

Source Company

Cookie duration (lifespan)

What these cookies do

Essentialsc_TtGuuQilY2KkT8bVZRYsk.sitecorecloud.io domains Sitecore XM Cloud session token for editor authentication and CMS access control.
Essentialsitecore_userticketxmc-saudi*.fanidcms*.sitecorecloud.i o (multiple instances) Sitecore user authentication ticket. Multiple instances correspond to different XM Cloud environment nodes. Required for CMS login.
Essentialauth0.* (multiple)xmapps / strategy / pages / portal / deploy.sitecorecloud.io Auth0 authentication tokens for Sitecore Cloud services. Required for staff and admin access to CMS tooling.
Functionalitybid_1cc5231esitecorecloud.io Sitecore browser identifier. Persists user preferences and recognises returning users across Sitecore Cloud applications.

Use of SDKs

The Ahlan Platforms integrate SDKs (pieces of code provided by us or trusted third parties) that collect technical information about your device (e.g. device model, OS version, or network type) and your usage patterns (e.g. app launches, feature interactions). These SDKs often assign a unique identifier to your device, similar to cookies, and may be used for purposes such as analytics, performance monitoring, personalized advertising, and enabling features like in-app customer support chat.

Choices about cookies and consent management

For some parts of the Ahlan Platforms, you should be aware that if you choose to refuse or remove cookies, this could affect the availability and function of the platform. Alternatively, you may be able to control whether or not you accept cookies through the settings of your own web browser or smartphone. Your web browser or smartphone may give you the option to delete all cookies.

    Explanations about how to manage settings of your web browser is often provided by your web browser on the “help” menu. You may allow, block, or remove cookies installed on your own device by changing the configuration of your browser. For additional information on how to manage your cookie preferences, please use the following links:

      Please note that the above hyperlinks are provided for information only and we do not have any control over such websites. We are not responsible for your use or any information available on such websites.

        Please also note that your choice to manage your cookie preferences is specific to the browser that you are using. Therefore, if you make a choice to opt-out to apply to a different device as well, you will have to opt out from that device.

          Who you can contact

          If you have any questions or concerns about our use of cookies, please contact fancare@ahlan.sa .